Billing Supervisor
Palo Alto, CA | San Francisco, CA | San Jose, CA
POSITION: Client Billing / Accounting Supervisor (Remote to start)
COMPENSATION: Base salary $90,000 – $115,000, commensurate with experience, yearly performance-based bonus, generous vacation package, 401K plus match, Medical, Vision and Dental Coverage, Life and AD&D Insurance, Flexible Spending Accounts and more!
LOCATION: Palo Alto, CA | San Francisco, CA | San Jose, CA
THE ORGANIZATION: International Law Firm
KEY RESPONSIBILITIES:
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Supervise the daily activity of department personnel and ensure operating needs are met
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Provide problem-solving assistance and participates in large department projects
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Provide suggestions and alternatives in order to improve the entire client accounting process
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Participate in the interviewing and selection process
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Support training of assistants, coordinators, analysts, and specialists
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Oversee annual reviews; prepare performance evaluations and recommend salary increases
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Provide guidance in the resolution of problems
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Ensure billing staff follows through with assigned Attorneys and Partners to complete all billing actions
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Ensure client satisfaction in processing invoices and all accounting matters
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Conduct review of partner investment reports; manage accounts receivables
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Communicate with internal and external clients in a manner that is professional, knowledgeable and reflective of the Firm's strategy with respect to billing outstanding amounts
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Design and administer special billing arrangements
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Develop strong working relationships with others in the department in order to maximize collection processes
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Ensure the implementation of and participation in the disciplinary action and termination of employment processes
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Oversee and ensure proper maintenance and day-to-day operation of all department functions
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Schedule department projects, day-to-day work and long-range plans
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Establish and maintain effective working relationships with clients, attorneys and staff
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Recommend and implement changes and improvements in methods and procedures to higher-level management
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Develop, implement and uphold department and Firm policies and procedures
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Monitor and approve staff attendance, time reports and overtime
REQUIREMENTS:
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5+ years of client accounting (billing) and/or related financial experience in a law firm or professional services firm environment
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2+ years of strong supervisory or leadership experience
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Bachelor's degree
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Experience with Aderant, Elite or similar accounting software applications
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Work effectively in a team environment and act as a role model for Client Accounting employees
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Excellent analytical and troubleshooting skills
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Deal courteously and effectively with others while delegating work effectively
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Personally handle more complex issues/duties requiring independent exercise of discretion and judgment
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Flexibility to adjust hours to meet operating needs
To Apply
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