Billing Supervisor

Palo Alto, CA | San Francisco, CA | San Jose, CA

POSITION: Client Billing / Accounting Supervisor (Remote to start)

COMPENSATION: Base salary $90,000 – $115,000, commensurate with experience, yearly performance-based bonus, generous vacation package, 401K plus match, Medical, Vision and Dental Coverage, Life and AD&D Insurance, Flexible Spending Accounts and more!

 

LOCATIONPalo Alto, CA | San Francisco, CA | San Jose, CA

THE ORGANIZATION: International Law Firm

 

KEY RESPONSIBILITIES:

  • Supervise the daily activity of department personnel and ensure operating needs are met 

  • Provide problem-solving assistance and participates in large department projects

  • Provide suggestions and alternatives in order to improve the entire client accounting process

  • Participate in the interviewing and selection process

  • Support training of assistants, coordinators, analysts, and specialists 

  • Oversee annual reviews; prepare performance evaluations and recommend salary increases

  • Provide guidance in the resolution of problems

  • Ensure billing staff follows through with assigned Attorneys and Partners to complete all billing actions

  • Ensure client satisfaction in processing invoices and all accounting matters

  • Conduct review of partner investment reports; manage accounts receivables 

  • Communicate with internal and external clients in a manner that is professional, knowledgeable and reflective of the Firm's strategy with respect to billing outstanding amounts

  • Design and administer special billing arrangements 

  • Develop strong working relationships with others in the department in order to maximize collection processes

  • Ensure the implementation of and participation in the disciplinary action and termination of employment processes

  • Oversee and ensure proper maintenance and day-to-day operation of all department functions

  • Schedule department projects, day-to-day work and long-range plans

  • Establish and maintain effective working relationships with clients, attorneys and staff

  • Recommend and implement changes and improvements in methods and procedures to higher-level management

  • Develop, implement and uphold department and Firm policies and procedures

  • Monitor and approve staff attendance, time reports and overtime

 

REQUIREMENTS:

  • 5+ years of client accounting (billing) and/or related financial experience in a law firm or professional services firm environment

  • 2+ years of strong supervisory or leadership experience

  • Bachelor's degree

  • Experience with Aderant, Elite or similar accounting software applications

  • Work effectively in a team environment and act as a role model for Client Accounting employees

  • Excellent analytical and troubleshooting skills

  • Deal courteously and effectively with others while delegating work effectively

  • Personally handle more complex issues/duties requiring independent exercise of discretion and judgment

  • Flexibility to adjust hours to meet operating needs

To Apply

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